Pre-Purchase FAQ

Pre-Purchase FAQ

What type of computers support Awning Composer?
Awning Composer runs on PCs and Macs running Windows.  Specifically, there are two main requirements:

1) Windows XP (SP3), Vista (SP1 or newer), 7, 8, 8.1, or 10. (Windows RT is not supported)
2) DirectX 9.0c compatible 3D graphics hardware

For more detailed information, visit the System Requirements page.

Does it work on a Mac?
Yes, as long as the Mac meets the system requirements.  Macs made in 2007 and later should be compatible.  There are two ways to run Awning Composer on a Mac, both of which are officially supported by Apple:

1) Use Apple's Boot Camp utility to run both Mac OS X and Windows on the Mac.  You can choose which operating system to use when starting the computer.  The computer must be running Windows in order to use Awning Composer.
2) Use virtualization software such as Parallels Desktop or VMware Fusion.  This allows you to run Awning Composer (and other Windows applications) from within the Mac OS X environment.

Does it work on an iPad?
No.  However, it does work on Windows tablets.  These tablets cover a wide range of sizes and shapes, some being similar to the iPad, but are full-fledged computers with greater processing power, storage, USB connectivity, and compatibility with a wide range of software and hardware.

Does it work on tablets?
Yes.  Awning Composer can be used on tablets running Windows 8, 8.1, or 10.  Some older tablets running Windows 7 are also compatible.  Tablets running Windows RT, Android, and iOS are not compatible.  Please contact us to confirm compatibility of a specific model of tablet not mentioned on this page.

Does it work on a Microsoft Surface?
Yes, except for two older models:

  • Microsoft Surface Book: Yes.
  • Microsoft Surface Pro: Yes.  All models in this series are compatible (Surface Pro 1, 2, 3, 4, etc).
  • Microsoft Surface 3: Yes.  All models of the Surface 3 are compatible.
  • Microsoft Surface 1 and 2: No.  These models run Windows RT.  Windows RT is not compatible.

Which tablet should I buy?
Awning Composer works with Windows tablets.  There are currently two main types:

  • Tablets based on the Intel Atom processor. These are cheaper, smaller, thinner, lighter, don't need an internal fan, and have longer battery life (roughly 7-9 hours).  They are slower and more limited in graphical capabilities, although Intel Atom CPUs from 2014 and later are good enough to run Awning Composer well.
    Recommendation: Microsoft Surface 3
  • Tablets based on the Intel Core i3/i5/i7 processor. These are more expensive, larger, thicker, heavier, and have shorter battery life (roughly 5-7 hours), but are faster and have better graphical capabilities.  They tend to have higher resolution displays, higher storage capacity, and more connectivity options (such as full-size USB ports and docking stations).  This brings them closer to a laptop in terms of overall power.
    Recommendation: Microsoft Surface Pro 4

How long will it take for me to learn how to use the software?
Awning Composer uses a very simple point-and-click (or touch) interface. Within a few minutes you will be comfortable bringing awnings into a scene and positioning them on the picture of a building. Realistically it will take you 2 or 3 hours to become very comfortable with using the program, but no prior graphics experience is needed.

What do you offer to assist in learning the program?
The program includes documentation that can be read on the computer, searched by keyword (for example "valance"), and printed. We also recommend you visit our video Training section, which will provide the basics on how to use the program.

What happens if I have problems or need assistance?
Our Contact page offers several ways to receive assistance.

What happens when new fabrics are released into the marketplace?
Every year we add new fabrics to and remove discontinued fabrics from Awning Composer. These updates are posted on our Updates page for download and are free of charge.

Awning Composer® and Trivantage® are registered trademarks of Glen Raven, Inc. Copyright © 2018.
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